Privacy Policy

Brownsugar.co.in recognizes and values your privacy and we are committed to protecting the confidentiality of your personal information. In order to better protect you, we have adopted a strong privacy policy that allows you to monitor the information you have provided us. This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Brown Sugar(www.brownsugar.co.in)

Information we collect

Brownsugar.co.in is available to use without providing information. However, additional services will be made available upon submission of certain information about you. All information submitted to us through the website is collected and safely stored. We may collect the following information:

  1. Your name, phone number, postal, and email address when you register for a Brown Sugar account

  2. Order history which includes all past and current orders

  3. Communication between you and Brown Sugar, via telephone, email, or live chat

All Brown Sugar customers have the option to opt out of receiving our newsletter or other forms of marketing communications. Should you wish to discontinue receiving any promotional communication please click on the unsubscribe link in any marketing email we might have sent you.

Cookies

Our website uses cookies to help us maintain your preferences and chosen items. This assists us in improving our website and your shopping experience- ensuring that our product, services, and promotional offerings are more relevant to you.

Third Party Sites

Brownsugar.co.in may contain links that redirect you to other websites. Kindly note, the moment you leave our website this privacy policy shall not be applicable, and Brown Sugar shall not be held accountable for the information disclosed on the other website.

How do we use your information?

The information you voluntarily submit shall be used to help us serve you better. We use your information in the following instances:

  • Record keeping

  • Respond to your comments, feedback, and inquiries

  • To send you notifications and updates via our Brown Sugar newsletter, in order to share information about our products, services, or promotional offerings.Compare and review information for errors or omissions

  • To communicate with you via email or telephone if you have placed an order or purchased from us

    • Determine your product preferences

    • Detect and prevent fraud and abuse

    • Develop our website, product offerings, services, and overall customer experience

    • Monitor metrics such as demographics and preferences

    • Respond to your application for current or future career opportunities

    • Send to the Shipping company to execute your order

DISCLOSURE In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. We share your Personal Information with third parties to help us use your personal information, as described above. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights. CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. QUESTIONS & CONTACT INFORMATION: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@brownsugar.co.in.